Benefit of experience and training when questions arise.
Potential reduced charges and quick response.
Capabilities
Absolute Logic, Inc. can give professional and friendly help over the
phone or on-site. We are ready to respond to computer system,
accounting, Internet and networking questions or problems. This
support can be obtained in various ways:
Phone Support
You may call at any time during normal working hours and request
phone support. This time is billed at our regular off-site rate
in fifteen minute increments with a fifteen minute minimum per
call. There is a one hour minimum billing per month in which
phone support is received. Optionally, you may subscribe to a
reduced rate for phone support by purchasing it in blocks of ten hours
(up to forty separate calls). The time is used in fifteen minute
increments and there is no monthly minimum. You will receive a
statement for each month in which phone support is received indicating
how the time was used and indicating your balance of time.
When the time is close to being used up, you will be given the
opportunity to renew for another ten hours.
On-site Troubleshooting & Maintenance
If the need arises, we are ready to come on-site to help solve the
problem. We can diagnose hardware, software and networking
problems. We can provide upgrades to your system to keep it
operating at peak efficiency. Additionally, you may purchase
hardware and software maintenance contracts to cover repairs,
replacements and updates. Maintenance contract quotes are
available at no charge. Prepaid contracts are also available for
a reduced rate for on-site services in ten hour blocks.
Disaster Recovery Planning
Often overlooked in computer systems, disaster recovery planning is
vital to the on-going utilization of any computer system. We can
assist you in designing backup schemes, implementing power supply
protection and control. We can also assist in security planning
and implementation.
MIS Staff Substitute
Absolute Logic, Inc. is your partner in implementing and utilizing a
computer-based system. If you do not wish to, or cannot afford
to, hire a full time manager/administrator for your computer system,
we can help by working as your MIS manager to plan utilization
requirements, administer network resources, handle security and, in
general, keep things running.
Reference Accounts
We can provide references upon request. Please include areas of
interest below your address in the following form and we will include some of
our references for whom we have provided similar services. Areas of
interest may include hardware, software, programming, RealWorld Accounting,
Counterpoint POS, Novell Netware, Windows NT, SCO UNIX, Disaster Recovery
Planning, Maintenance Contracts, Support Contracts, or others which you
may specify.
Absolute Logic, Inc. 
